Seller Feedback vs. Product Review on Springwel

Both Seller feedback and product review are important for the success and failure of any company or its products/services. But if you are new to the digital marketplace, these terms may sound a bit confusing to you. Let’s find out the difference between the two and know why Springwel Mumbai reviews and seller feedback matter.

What is Seller Feedback?

Seller feedback is actually information, which is provided by customers on their product experience by a particular seller. It is a grade given by your customers, apart from their opinion on the products you sell. The customers give seller feedback through comments or star ratings. Usually, a seller’s average feedback rating is listed in their profile.

Why does seller feedback matter?

1. Seller Feedback wins you more sales: Good seller feedback helps you in getting more sales, as your new customers won’t hesitate from buying your products. However, bad seller feedback may limit customers from buying your products. So, it is important that you focus on getting more positive seller feedback from your customers.

2. Negative or Bad seller feedback may suspend you: Some online platforms, which allow multiple sellers to sell their products through their website, pay more attention to seller feedback. If a seller has more than usual negative feedback, their account is suspended instantly so that more customers don’t have to bear with their bad quality products.

Generally, a seller account is suspended in case of:

1. Using abusive language

2. Using too much promotional content

3. Generating fake product reviews

What is product review?

A product review is based on a customer’s personal opinion and their overall opinion of a particular product they have bought. It is strictly associated with the product purchased by a buyer and not the general online shopping experience like the process of shipping or customer service. Springwel Mumbai reviews can be left by a customer in the form of a written comment or star ratings.

Why does product review matter?

Product reviews can bring you more sales or customers:

A good product review, for instance, positive Springwel Mumbai reviews, can bring more sales and customers to a company. The higher the product review rating, greater will be the chances of product purchase. If you want to beat the competition and win more sales or customers, you need to have more positive reviews for your business.

Product reviews provide valuable insight into the buyer’s opinion

Product reviews allow the seller to be aware of their customers’ viewpoint. They can also understand customer’s buying behaviour and make strategies to improve their product sales in the future.